Frequently Asked Questions
What is Real Wood Veneer Paper?
Real Wood Paper is a real wood veneer that is printable, foldable, scorable, punchable and more. There are several different backing options/thickness available. One is sure to be perfect for your project.
Please keep in mind that this product is real wood shaved from the layers of trees. Each piece is unique and will vary slightly from the photograph shown here. As each layer of a tree is different, each piece of wood paper is different. This is what makes it so uniquely beautiful! No two projects will ever be the same!
If you have any questions regarding which product would suit your needs, please contact us via our Contact Us page.
What backing/thickness is right for my project?
Fleece (.010″) thick is a very thin, sheer, flexible backing appropriate for dollhouse enthusiasts, candle wraps, lamp shades…anything where flexibility and luminosity is a must. The backing material looks and feels similar to very thin vellum. (.010″ Thick = 10 PT/165 GSM)
Paper (.016″) thick is slightly thicker than fleece. The paper has a texture and is excellent at adhering to other backing materials. Some use this as wedding invitations and adhere it to another card stock. (.016″ Thick = 16 PT/265 GSM)
Wood (.025″) thick is very strong and sturdy yet still has the flexibility to run through laser printers. There is wood on both sides which is perfect for announcements, invitations, programs and more. (.025″ Thick = 25 PT/414 GSM)
We always recommend testing our wood products for your project first to ensure compatibility. If you have any questions about which product is right for you, please Contact Us prior to ordering. (Note: All sales are final unless product is determined to be defective. See Return Policy below.)
What is Short Grain and Long Grain?
This has to do with the direction the grain is going on the sheet. Short Grain means the grain is going in the direction of the shortest direction. Long Grain is going in the direction of the longest direction. View Graphic Here
What kind of printer can I use?
For Professional Printing Companies, we are not experts in all the printing equipment on the market so we are not able to tell you if your specific equipment will print perfectly. However, our experience has been that most printing companies are able to use their existing laser printers, digital printers, screen printing, etc to produce beautiful end results for their clients.
For DIY’ers, any laser printer with a manual or straight feed works best. We do not recommend using our paper in inkjet printers.
We always recommend testing our wood paper with your printer first to ensure compatibility. (Note: All sales are final unless product is determined to be defective. See Return Policy below.)
Can I cut Real Wood Paper?
Yes! You can cut Real Wood Paper with scissors, craft knives, cutting boards, paper cutters, guillotine cutters, etc.
Can I score and fold Real Wood Paper?
Yes! You can score and fold any of our 3 Real Wood Paper thicknesses. For best results, score your paper with a crisp line going WITH the wood grain. You may need to go over that line a couple of times. Fold on your score line.
If your project does require scoring and folding against the grain, the wood will most likely crack and splinter. You want to use just enough pressure so it doesn’t cut all the way through the sheet. It takes a little trial and error to get it right but once you get the setup figured out it will fold just fine for you. If there are still a few splinters on the fold line, just rub with a little sand paper. Some species fold better than others such as birch, maple and cherry.
Is Real Wood Paper biodegradable?
Yes! Our wood veneer is 100% naturally cut from trees and no chemicals were used during the production process therefore Real Wood Paper is 100% biodegradable.
Is Real Wood Paper sustainably harvested?
Yes! Protecting nature is very important to us and we only purchase from companies that practice sustainably harvesting procedures.
How quickly do orders ship?
All products are in stock and usually ship within 24 hours. Occasionally, larger orders ship within 2-3 days depending on production volume. Custom orders take longer.
Do you offer wholesale pricing on Real Wood Paper?
No, we do not offer wholesale pricing on Real Wood Paper at this time.
Do you offer volume discounts?
Yes, we do offer volume discounts. Please visit our Coupon page for more information. Coupon Codes must be used at time of purchase. Coupon codes cannot be used on previous orders, custom orders or be combined with other offers.
Do you offer custom sizes?
Yes, we offer custom cut sizes. The largest size Real Wood Paper sheets we can provide are 11″ x 17″. There is a minimum order of $100.00 for custom cut sizes. Please fill out our Custom Quote form for pricing.
Do you offer printing services?
No, we do not do printing in our facility.
My Real Wood Paper is curling. What do I do?
You want to keep your wood paper stored in it’s original packaging until you are ready to use it. If it is exposed to humidity, it can remember that it used to be a round tree. But don’t worry. If your paper curls, all it takes is a warm clothes iron and a heavy book/box. Iron your paper with a warm, not hot, clothes iron and then place a large, heavy book or box on top of the paper to return it to it’s original flat state.
Return/Refund/Exchange Policy
We take time and effort to inspect all of our products before we ship them to you and we are very thorough in packaging our items for a safe delivery. However, if you have an issue with any of our products upon arrival, please Contact Us immediately after you receive your items. We will do our best to resolve any problem that may occur. Please keep in mind our products are from nature. Each product/piece will display its own natural characteristics. Please visit our FAQ’s page for more specific information.
We always recommend testing a couple pieces to make sure our products work for your project prior to ordering larger volumes. Order quantities over 25 pieces are non-returnable, non-refundable and non-exchangeable.
We will gladly accept returns, refunds or exchanges on defective products if we are contacted within 2 days of the delivery date. In order to receive our full return, refund, and exchange promise, all products must be returned to us in the original packaging and in an unused, unaltered condition within 5 business days after contacting us. Please return your items to us with a copy of your original invoice in a prepaid and traceable manner (USPS Priority, UPS, FedEx, etc) to guarantee shipment tracking and a safe delivery of the returned goods. We will review the products that are returned prior to issuing any refund or exchange. The Buyer is responsible for all shipping costs incurred for the returned products.
If you have any questions about which product is best for your project, please contact us via our Contact Us page prior to purchase so we can assist you in receiving the product you truly desire.
There are no returns or exchanges on custom orders, larger volume orders with quantities greater than 25 pieces, remnants and closeouts. All sales are final.
